Signature Chains | Diamond Cut

Once your Impression order is placed, we will send you an Impression wax kit on express shipping within 1-2 business days.

Due to high demand and the custom nature of these pieces, current lead times (once your wax impressions are processed) are:

Silver, Solid Yellow & Rose Gold: 3-4 weeks
Solid White Gold: 4-5 weeks
Gold Plated: 6-7 weeks

Please note that silicone moulds add at least 2 additional weeks to these lead times.

See our current Studio Lead Times here.

If you require a piece urgently or by a specific date please be sure to email impression@lindencookdesign.com before placing your order to avoid any disappointment. We will always do our best to get your piece to you in time.

Australia Wide

We offer free Express Shipping for all signed in Linden Cook Loyalty members. If you are not a member, you will be charged $15AUD for shipping of the finished piece. The shipping of the wax kit to you and back to our studio is included in the price of the piece.

International - All Countries 

DHL Express $95. This includes three lots of shipping of the Impression Kit back and forth and the finished Impression piece. We offer a $15AUD shipping discount to all international Linden Cook Loyalty members.

International purchases may incur taxes and duties applied by customs in the country where the order is delivered. For more information, please see our shipping page here.

Your finished piece will look exactly as the wax does in print, shape and size so be sure to love how it looks before sending it back to us. This excludes the Signet Ring and Band Ring, which are slightly manipulated to suit the style. All measurements will depend on how the fingerprint is pressed into the wax, dictating the overall size. We recommend sticking to the size guidelines provided on the information card to create the best quality impressions. If your band ring impression is longer than the guide, we may need to trim the print to provide the best quality piece.

You can email or text us a close-up photo with the flash on of your wax to avoid having to redo your impressions. 

Text: +61 480 213 256

Email: impression@lindencookdesign.com  

While majority of our Impression styles are created using wax casting technique, we offer Laser Engraving for Ink Impressions as well. You can shop our Laser Impression collection here.

This piece is not suitable for children younger than 12 months of age as their prints may not be defined enough. It is case by case as each child's prints develop at different times.

If time is of the essence, you can simply gift your loved one the Impression Wax Kit that gets sent to you in the mail when you place your order. It makes a beautiful and thoughtful present, stylishly packaged. This can be sent directly to the recipient. 

Your piece will be sent in a beautiful, plastic free jewellery box that can be used to store jewellery for years to come. Each piece also comes with a microfibre pouch that can be used to store and clean your jewellery.

The investment of an Impression™ piece is an incredible tribute to family and loved ones alike.

We understand that the intricate nature of lost wax casting can mean it takes some time to gather your loved ones and capture the perfect print.

That is why when you make a Silver, 9k Yellow Gold, White Gold, or Rose Gold impression purchase, we guarantee your price is secured for six months, giving you confidence and peace of mind to create your Impressions in your own time. For all 18k gold pieces, the price of your impression piece is secured for one month.

If your waxes are returned after this time, we’ll contact you to confirm any price difference that may apply, in line with the current value of gold and silver - a reflection of your piece’s true and enduring worth.

We have created an FAQ link for you to read here prior to placing your order.

For impression enquiries, you can reach us on:

impression@lindencookdesign.com

Live Chat: 9am - 4pm (AEST)

+61 480 213 256