We embrace ethical, sustainable and mindful production, with each piece handcrafted to order, based on your personal preferences and design specifications. Because of this, we do not accept returns or exchanges based solely on a change of mind.
Returning your piece to be re-sized may incur a fee, so we strongly advise measuring your size before placing an order.
Necklace and Bracelet Chain Lengths
We advise you to measure the length you would like before ordering a necklace.
The best way to measure your desired necklace or bracelet length is to take a piece of string or chain and wrap it around your neck or wrist to your desired length, and then hold this length against a ruler to figure out the length in CM.
The lengths pictured from the neck down are 36cm, 40cm, 45cm, 50cm.
Ring Sizing
Click here to download our Ring Sizing Chart.
Standard ring sizes are as follows-
SMALL | L1/2
MEDIUM | N1/2
LARGE | P1/2
Our Impression Rings are sized by Australian/UK letter sizes. Your Signature Impression wax kit will come with a ring sizer to work out exactly what size you need.
What if I ordered the wrong size ring?
When ordering rings, it is the customers' responsibility to ensure that they have ordered the correct size. If the wrong size has been ordered, most rings can be resized but please be aware this is not the case with all items so please take care when choosing your size. Each of our rings are handmade to order so resizing will incur a fee in most instances.