Production Lead Times
How long your piece takes to make before it leaves our Melbourne studio. Delivery time is additional, see shipping for details.
Need it sooner? Ready-to-ship pieces dispatch within 1 business day. Shop Ready To Ship.
Signature Impression™ Collection
Weeks start once we receive your returned wax Impression kit.
5 weeks - Solid Gold & Silver
8 weeks - Gold Plated
Necklaces, Pendants, Bracelets & Earrings
Including Laser Impression™, Birthstone and Engraved pieces.
3 weeks - Solid Gold & Silver
4 weeks - Gold Plated
Rings & Cufflinks
Including Laser Impression™, Birthstone and Engraved pieces.
4 weeks
Order by the following dates to ensure your piece arrives in time for Christmas.
For Signature Impression™, your completed wax kit must be returned to us by the date listed.
Fri 23 Oct: Signature Impression™ Collection - Gold Plated
Fri 13 Nov: Signature Impression™ Collection - Solid Gold & Silver
Sun 22 Nov: Rings & Cufflinks
Sun 22 Nov: Gold Plated Necklaces, Pendants, Bracelets & Earrings
Sun 29 Nov: Solid Gold & Silver Necklaces, Pendants, Bracelets & Earrings
Ready To Ship
Daily dispatch until Thu 24 Dec.
Order by midday AEDT on Fri 18 Dec for guaranteed pre-Christmas delivery via express post within Australia.
Shopping in-store: Purchase in-store and take your piece home the same day, until Thu 24 Dec.
Your Wax Impression™ Kit will be dispatched via Express Post within 1–2 business days of placing your order. Inside, you’ll find everything you need to create your impressions, along with simple instructions for returning them to us.
Once we receive your completed kit, please allow up to 3 business days for processing. We’ll email you as soon as this is complete to confirm your order has moved into production.
Adding a Silicone Mould?
If you’re adding a Silicone Mould to your order, lead times will extend by at least 2 weeks. The mould is made from your finished piece and allows multiple pieces to be made from the same impression. Add a Silicone Mould to your order here.
Please note, for custom engravings personalised with custom artwork or ink impressions, your piece will enter production once we’ve received your artwork/prints and you’ve approved a personalised mock-up of your design.
Electronic Gift Vouchers are emailed directly to you or your giftee.
Printed & Packaged Gift Cards are dispatched via Express Post 1-2 days after your order is placed. Please note, physical gift cards are unavailable for International orders.
Please keep shipping times in mind when placing your order.
Australia - Domestic
Online orders are processed Monday to Friday AEST, excluding public holidays. We ship all orders within Australia with Aus Post Express. Please see below for estimated delivery lead times.
Metro: 1-2 days
Regional: 1-3 days
Rural: 3-4 days
Please note that Aus Post delivery times may be extended during peak periods, such as Christmas.
International
All international orders are sent with DHL express.
