Linden Cook Jewellery is entirely handmade and uniquely crafted, especially made for you. This means that some pieces may be subject to slight variations due to the artisanal nature of our process.
Production times can vary depending on the design, metal, and current seasonal demand, so standard lead times differ from piece to piece.
If you require a piece urgently or by a specific date, we recommend reaching out to our customer care team at info@lindencookdesign.com before placing your order to avoid disappointment. While some pieces cannot be rushed due to their intricacy, we do have a selection available for earlier dispatch and would be happy to help you find the right option.
Production Lead Times
Here's how long each piece takes from order to dispatch.
Impression Pieces
5 weeks in solid gold or silver
8 weeks in gold plated
Rings & Cufflinks
4 weeks in solid gold
Necklaces, Pendants, Bracelets & Earrings
3 weeks in solid gold or silver
4 weeks in gold plated
Your Wax Impression™ Kit will be dispatched via Express Post within 1–2 business days of placing your order. Inside, you’ll find everything you need to create your impressions, along with simple instructions for returning them to us.
Once we receive your completed kit, please allow up to 3 business days for processing. We’ll email you as soon as this is complete to confirm your order has moved into production.
Adding a Silicone Mould?
If you’re adding a Silicone Mould to your order, lead times will extend by at least 2 weeks. The mould is made from your finished piece and allows multiple pieces to be made from the same impression. Add a Silicone Mould to your order here.
Please note, your piece will enter production once we’ve received your artwork and you’ve approved a personalised mock-up of your design.
Electronic Gift Vouchers are emailed directly to you or your giftee.
Printed & Packaged Gift Cards are dispatched via Express Post 1-2 days after your order is placed. Please note, physical gift cards are unavailable for International orders.
Australia - Domestic
Online orders are processed Monday to Friday AEST, excluding public holidays. We ship all orders within Australia with Aus Post Express. Please see below for estimated delivery lead times.
Metro – 1-2 days
Regional – 1-3 days
Rural – 3-4 days
International
All international orders are sent with DHL express. Please keep shipping times in mind when placing your order.
