If you already have a customer account with us, simply log in to view your current points and tier status. 

To create or activate your account, click here. If you do not yet have an account, you will earn 80 points when signing up. If you have shopped with us in the past, points from your previous orders have been retrospectively added to your points balance.

Log in to your Loyalty account > select “Loyalty” (bottom left hand corner of your screen) > view your available points.

Linden Cook Loyalty tiers are based on your lifetime spend with us. Your tier does not change when you use your points to redeem offers and once you have reached a tier you will never drop below it. As you climb tiers you can unlock exclusive birthday gifts, offers, early access and special events.

You will earn 80 points when signing up.

You will earn 1 point for every dollar spent* on our website. If you have shopped with us in the past, such points will be retrospectively added to your tally of redeemable points and will be visible on your profile when your account is active.

You can also earn additional points for referring a friend, reviewing your order, and following us on socials.

*excluding GST and shipping costs

Select “Loyalty” (bottom left hand corner of your screen). Once you have activated your account or signed in, use the Loyalty pop up to view your points balance and redeem any offers that are available to you. Once an offer is redeemed, a corresponding code will appear in the Loyalty Box and sent to you via email. This code can be entered during checkout. Points will be deducted as you use the offers available to you.

Although your points or tier placement will not expire, once an offer is redeemed with points, the code must be used within 6 months.

We appreciate that some of our customers have been loyal supporters of our brand for years, and as a thank you we have backdated all purchases and added these points to your account. Your current points total will reflect all previous orders made with us under your email address*.

*excluding GST and shipping costs

Using your points to redeem offers will not affect your tier placement. If your lifetime spend falls within a tier bracket, you will remain in this tier regardless of your current point status.

Loyalty points are only available to be earned or redeemed when shopping directly through the Linden Cook website. These points cannot be earned or redeemed through any of our stockists or collaborations.

If you redeem a code for a monetary discount (eg $75 off your next order) this will need to be used in its entirety and excess will be forfeited.

Each code redeemed can only be used once. You can choose to use your accumulated points to redeem any offer in your tier. Similar to a currency, you would use your points to purchase the desired reward in your tier. E.g if you have 600 points you can use 300 points each time you shop to receive $30 off two separate orders.

You can only use one offer of your choice per order.