Weave Bracelet | Yellow Gold

If you have any questions, please email info@lindencookdesign.comand we’ll be happy to help. We can’t wait to create something special for you.

Once your Impression order is placed, we will send you an Impression wax kit on express shipping within 1-2 business days.

Our studio lead times for finished pieces vary by season. Due to high demand leading up to Mother's Day and the custom nature of these pieces, current lead times (once your wax impressions are processed) are:

Silver, Solid Yellow & Rose Gold: 4-5 weeks

Solid White Gold: 6-7 weeks

Gold Plated: 8-9 weeks

Please note that silicone moulds add at least 2 additional weeks to these lead times.

If you require a piece urgently or by a specific date please be sure to email impression@lindencookdesign.com before placing your order to avoid any disappointment. We will always do our best to get your piece to you in time.

Australia Wide

We offer free Express Shipping for all signed in Linden Cook Loyalty members. If you are not a member, you will be charged $15AUD for shipping of the finished piece. The shipping of the wax kit to you and back to our studio is included in the price of the piece.

International - All Countries 

DHL Express $95. This includes three lots of shipping of the Impression Kit back and forth and the finished Impression piece. We offer a $15AUD shipping discount to all international Linden Cook Loyalty members.

International purchases may incur taxes and duties applied by customs in the country where the order is delivered. For more information, please see our shipping page here.

Your finished piece will look exactly as the wax does in print, shape and size so be sure to love how it looks before sending it back to us. This excludes the Signet Ring and Band Ring, which are slightly manipulated to suit the style. All measurements will depend on how the fingerprint is pressed into the wax, dictating the overall size. We recommend sticking to the size guidelines provided on the information card to create the best quality impressions. If your band ring impression is longer than the guide, we may need to trim the print to provide the best quality piece.

You can email or text us a close-up photo with the flash on of your wax to avoid having to redo your impressions. 

Text: +61 480 213 256

Email: impression@lindencookdesign.com  

While majority of our Impression styles are created using wax casting technique, we now offer Laser Engraving for Ink Impressions as well. You can shop our Laser Impression collection here.

This piece is not suitable for children younger than 12 months of age as their prints may not be defined enough. It is case by case as each child's prints develop at different times.

If time is of the essence, you can simply gift your loved one the Impression Wax Kit that gets sent to you in the mail when you place your order. It makes a beautiful and thoughtful present, stylishly packaged. This can be sent directly to the recipient. 

Your piece will be sent in a beautiful, plastic free jewellery box that can be used to store jewellery for years to come. Each piece also comes with a microfibre pouch that can be used to store and clean your jewellery.

We deeply value the investment our customers make in our brand and are committed to keeping our pricing as fair as possible. However, because we work with precious metals, our pricing is closely tied to the weight of gold in each piece. If there has been a price increase across the impression range between the time you purchased your piece and when you return your kit, your order may be subject to a price adjustment to reflect changes in the cost of gold. We will, however, always honour the price you have paid for 6 months after you have made your order.

We have created an FAQ link for you to read here prior to placing your order. You can also email any Impression enquiries to impression@lindencookdesign.com

The lead time to make custom engraved pieces are generally as follows -

Silver and Solid Gold pieces - 2-3 weeks

Solid White Gold - 4-5 weeks

Please note these lead times are extended in the lead up to Christmas and are not inclusive of our studio closure from December 20th - January 6th. For more information, please find our studio lead times & cut off dates here.

If you require a piece urgently or by a specific date please be sure to email laser@lindencookdesign.com before placing your order to avoid any disappointment. We will always do our best to get your piece to you in time.

Australia 

Your piece will be sent with Australia Post Express (Signature on Delivery), free of charge for orders over $200. You will receive tracking details when your piece is on the way. 

International - All Countries

DHL Express $30. You will receive tracking details when your piece is on the way. 

The finished piece will depend on the quality of the ink impressions you provide. Your engraving will be as clear and defined as your ink print is. We will do our best to enhance the lines where possible without changing the print itself. In instances where we deem it necessary, we will use only a partial section of the print. If you are not sure about the quality of your ink impressions you are welcome to email a close up, high resolution photo of them to laser@lindencookdesign.com before placing the order and we can advise whether they will be suitable. 

Please use black ink for your impressions. Standard ink kits can generally be found in post shops and stationary stores. Press your finger lightly onto paper that is against a hard, flat surface and try not to roll or smudge the ink. Please do this several times, so the print gets lighter every time. 

Laser impressions can be captured from people of all ages, however please note that we require visible lines to engrave the pieces. Fingerprint lines will get clearer/deeper as your child gets older. Please email us images of your ink prints prior to placing your order if you are unsure.

Your finished piece will be sent in a beautiful, plastic free jewellery box that can be used to store jewellery for years to come. Each piece also comes with a microfibre pouch that can be used to store and clean your jewellery.

Please email any Laser Impression enquiries to laser@lindencookdesign.com